Privacy Policy
How YallaMobile collects, uses, and protects your data across our website and apps.
What We Collect
- Account data: name, email, phone number, preferred language.
- Usage data: your activity within our apps and platforms (e.g. training progress or subscription status).
- Payment data: payments are processed entirely through the Paymob payment gateway; we do not store your card details on our own systems.
How We Use Your Data
- To provide the service you subscribed to and activate your access.
- To contact you about your account, subscription, or support requests.
- To improve our products based on real usage.
- To comply with legal and accounting obligations.
Who We Share Your Data With
We do not sell your data to any third party. We share only the minimum necessary data with: Paymob (to process payments), and our cloud infrastructure providers (Google Cloud and Firebase) to operate our services — always limited to what's needed to deliver the service.
Data Security
We use encrypted connections (HTTPS) and role-based access controls to protect your data. No employee can access your account data without a clear operational reason.
Your Rights
- Access the data held about you.
- Request correction of inaccurate data.
- Request deletion of your account and data, to the extent permitted by law and accounting obligations.
- Contact us at any time with a privacy question.
Cookies
We use only the minimum cookies required to run the site (such as language preference and login session) — no third-party advertising trackers.
Contact Us
For any question about this policy or your data, contact us through the Contact Us page.