Privacy Policy

What We Collect

• Account data: name, email, phone number, preferred language.
• Usage data: your activity within our apps and platforms (e.g. training progress or subscription status).
• Payment data: we never store your card details on our own systems. Payments are currently arranged manually through our announced contact channels; if online card payment is activated later, it will be processed directly by the payment gateway (Paymob).

How We Use Your Data

• To provide the service you subscribed to and activate your access.
• To contact you about your account, subscription, or support requests.
• To improve our products based on real usage.
• To comply with legal and accounting obligations.

Who We Share Your Data With

We do not sell your data to any third party. We share only the minimum necessary data with service providers that process it on our behalf, limited to what's needed to deliver the service:

• Google Cloud and Firebase: the cloud infrastructure our services run on — sign-in, data storage, and application hosting.
• Google's Gemini API: our AI features (such as explaining YM Diag diagnostic findings, extracting knowledge from documented repair cases, and related knowledge features) run through our internal AI gateway to Google's Gemini API, which receives only the content text needed for the specific feature — not your account data.
• OpenAI and Anthropic: their models are used through the same internal gateway for specific internal marketing-content drafting and review tasks; customer account data is not sent to them.
• Resend: delivery of account emails (such as welcome, email verification and password reset); it receives your name and email address for that purpose.
• Paymob (payment gateway): only if and when online card payment is active — payments are currently arranged manually through our announced contact channels, and in no case do we collect or store your card details on our own systems.

Data Security

We use encrypted connections (HTTPS) and role-based access controls to protect your data. No employee can access your account data without a clear operational reason.

Your Rights

• Access the data held about you.
• Request correction of inaccurate data.
• Request deletion of your account and data, to the extent permitted by law and accounting obligations.
• Contact us at any time with a privacy question.

Cookies

We use only the minimum cookies required to run the site (such as language preference and login session) — no third-party advertising trackers.

Contact Us

For any question about this policy or your data, contact us through the Contact Us page.